Of all the things that could possibly go wrong with the day, a recent survey shows that a sudden breakdown in internet service and emails is considered the most annoying and stress-inducing. This won’t come as a surprise to many of us because so much of our work these days is online. When the servers go down, productivity grinds to a halt.
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Stress in the workplace can come from many different sources: From an overbearing boss and unrealistic workload to other employees and unreasonable client demands. Even a bad commute can have an impact on how the day progresses. So why is it – among all these things – that a poor internet connection stands out as the most annoying thing that can happen in a day?
A lot of our annoyance could come from the feeling that the internet, or at least our connection to it, is something that we can control. And something as simple as our email, we expect to work right because that’s what we’re paying for with regards to internet. You may not be able to do much about an unrealistic workload (except put your head down and keep at it) or an overbearing boss (except complain to yourself and wish it was otherwise), but we all seem to believe that if only someone had thought things out and planned a little more, we wouldn’t have to put up with losing our email or other online applications.
These are, of course, the kinds of assumptions that a member of the IT team is likely to list as their most annoying and stressful things, but there is some truth to it. Running a modern business requires a stable IT infrastructure, and that means building in reliable and redundant servers and other equipment to keep everyone connected. And don’t be dismayed, there are many answers out there with regards to the types of servers your business should be dealing with; do a little research and see what’s best for you. Possibly even present different options to your boss if you are not the business owner yourself.
The ability to work online consistently is something most of us take for granted, right up until we lose our connection. Planning ahead, keeping the software and hardware updated, and responding immediately to any problems can help reduce stressful situations throughout the day and create a better working environment. And as always, your IT team is probably doing the best they can, so cut them some slack and thank them every once in a while.
David Malmborg works with Dell. When he isn’t working he enjoys hiking, spending time with family and researching new technology. He is currently learning more about cloud computing and recommends visiting dell.co.uk for more information.